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Vacancies

Current Vacancies

All of our currently available roles can be found below, if there’s nothing here but you still think we’d like to hear from you please email your CV and contact information to info@theforgeclinic.com

Receptionist Role

The Forge Clinic is expanding its reception and admin team and we are looking for a part time receptionist to join us. The hours required are Wednesdays 8.30am-12pm, Thursdays 12-8pm and alternating Friday & Saturdays. Additional hours may be required for holiday cover and there is scope to expand hours and the role once settled.

We pride ourselves on having a friendly and approachable reception team who support both our patients and our team of practitioners. We offer a range of services from Physiotherapy, Osteopathy and Massage Therapies to Acupuncture, Hypnotherapy and Nutritional Support.

You will be responsible for the day-to-day running of the clinic reception. The responsibilities will include:

  • Meeting and greeting patients arriving in clinic
  • Booking of appointments via telephone, email and in-person
  • Answering queries regarding treatments, providing information on our services, and ensuring patients are booked for the most appropriate treatment (training will be given)
  • Maintenance and general upkeep/tidying in the clinic
  • Replenishing treatment room stock and placing orders
  • Triaging insurance claims and adding patients to waiting lists where necessary
  • Supporting practitioners with patient reports and letters
  • Other admin duties including scanning patient records/ updating spreadsheets
    General admin duties

We use a clinic booking software to ensure the smooth running of the day-to-day bookings and patient records, training on this will be provided. It is, however, essential that you are proficient in general computer and software use, including basic knowledge of spreadsheets. English speaking is essential, other languages are a bonus. You should have good typing skills and excellent grammar for letter writing and proofing.

Qualities we are looking for in a receptionist:

Great communication skills
– polite, efficient, and timely response to emails, phone calls and messages. Strong ability to communicate with the team and our patients. Skills to build team relationships, organise team events and promote a positive working environment.

Empathy
– ability to show understanding and care for our patients, who may be in pain or distress, and ensure that they feel supported.

Friendliness
– greeting our patients with a smile and a conversation whilst they wait for their appointment. We have a wonderful mix of patients from all walks of life, and it is a great opportunity to meet and talk with some really interesting and lovely people.

Firmness
– a good judgement is required and the ability to politely ensure that our clinic policies are upheld.

Attention to detail
– a smart appearance – You are our patients’ first point of contact and that first impression does count. Punctuality and commitment to maintaining a stable clinic environment.

We offer team get-togethers, CPD to build knowledge about the treatments and services and a supportive environment. We encourage you to try the treatments and you will receive a team discount on all services.

If this sounds like the role for you, please send your CV for the attention of Vicky Baars to info@theforgeclinic.com. Interviews will be arranged to discuss the role, hours, and salary in more detail. For any other queries please do not hesitate to get in touch.

The Forge Clinic

‘The Forge Clinic is a lovely place to work, largely due to its kind and enthusiastic team. Professionally, I know I am supported (something that is very important to me at this stage in my career); there is always someone who is happy to discuss a patient case and the multidisciplinary team has a plethora of knowledge in a variety of healthcare fields. Further, monthly CPD sessions are thoughtfully designed with interesting and relevant topics. Software used at The Forge Clinic makes writing notes, sending exercise advice, and creating letters seamless, and the treatment rooms are spacious and have lots of natural light.’

Yasmin Jones, Osteopath

‘I have been working for The Forge Clinic for the last 6 months, during this time I can only speak positively. The clinic is both friendly and professional. The most impressive aspect of The Forge Clinic is that everyone works so coherently to give the best experience for patients and additionally a positive working environment for the staff.

Personally, I look forward to my future at the clinic, gaining knowledge and experience from other practitioners.’

Samuel Harry, Physiotherapist

‘Being practitioner at The Forge Clinic has been a special part of my career as an Osteopath. I am fortunate enough to work with an amazing team of healthcare professionals. Having a varied team from different health backgrounds allows us to provide a high standard of patient care at the clinic. I am also fortunate to be working alongside a fantastic reception team, whose patient and customer care is outstanding. I feel very privileged to work at the Forge Clinic.’

Jason Bianchi, Osteopath

Our mission

To provide a warm, welcoming, and relaxed environment.

To treat you with care and compassion and make you feel at ease.

To allow you time to describe your issue, listen to your concerns and take a holistic approach in supporting you.

To treat you with care and compassion and make you feel at ease.

To treat you as an individual rather than a set of symptoms.

To provide a link between all medical providers and guide you in decision making.

To help you understand pain, reduce the fear of movement, and encourage activity.

To take your views into account and actively engage you in the decision-making process.

To inspire you, provide hope, and guide you towards better movement and an improved quality of life.

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Get in touch

Please get in touch if you have any questions or would like to make an appointment. Call us on 020 8332 6184 or email info@theforgeclinic.com, you can also book online.

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